Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at Moulina!

We endeavour to process your order within 1-5 working days.

Orders are not shipped or delivered on weekends or Bank holidays. 

If we are experiencing a high volume of orders, shipments may be delayed for a few days. 

Our rates and delivery times can be subject to change.

We offer postage of 1-5 days, at a cost of £2.50 mainland UK.

We also offer free delivery when you spend £30 or more in mainland UK.

Delivery delays can occasionally occur. 

Return & Refund Policy

Moulina will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damage by the customer. We do not except items back with makeup marks, perfume smells, tan marks and strong odours. All our items are quality control checked before leaving.

For a full refund, or exchange, mail the item back to us within 21 days from the receipt of the order.

Unfortunately, because we are a small, independent shop, we don't cover the cost of the return and you must obtain proof of postage back to us for you to trace.

A returns form will be enclosed in the order, which you must fill out and enclose within the order, with all Moulina tags still attached on all items.

Sale items are non returnable. 

Please return to:

Shop 11, Tytherington Shopping Centre,

Brocklehurst Way, SK10 2HB.

All items are your responsibility until it reaches us.

If you need any other information, please contact us by email:

moulinaonline@yahoo.com